Show All Answers

1. Do I need a building permit?

A Town building permit is required for almost all construction projects affecting the exterior of a property or structure. Click here to view a list of projects that require a Town building permit.

2. Does Town Hall have a notary?

The Town Clerk is a notary and may be available to notarize documents for the general public. If you need a document notarized, please call 301-927-4262 or email the Town Clerk's office to check availability. State law allows notaries to charge a fee of $4 per signature.

3. How can I report a street light out?

Pepco has a great new website that lets you report a street light by locating it on a map.

It can be done in 1-2 minutes and you will receive status reports by email.

4. How do I request a University Park police officer?

If it is an emergency, call 911. You can request a University Park police officer and one will be dispatched if available. If a UP officer is not available, the County will be dispatched. 

If it is a non-emergency matter, contact the University Park Police Department at 301-277-0050, Monday-Friday from 9-5 p.m. If it's after hours, dial 301-352-1200 to reach the Prince George's County Police Department (PGPD). The operator will forward your information to the dispatch center for the radio call assignment. You may ask for a University Park officer to respond, and they will if they are available and not tied up on another call. If the University Park officer is not available, a PGPD officer will respond. PGPD do serve as back up officers to the University Park Police Department and assist in many emergency situations. 

5. How do I know when leaves will be collected on my street in the fall?

The leaf collection calendar is posted every November and is updated weekly to reflect the progress of the collection crews. Check the Public Works Calendar periodically for updates and to find out when they will be working in your ward.

6. How do I get a UP sticker and/or parking permit?

Parking permits and/or blue and white UP stickers can now be requested online by completing the Parking Permit and UP Sticker Request Form on our website. All submissions are received by the Town Clerk. For more information, email the Town Clerk at townhall@upmd.org.

7. How do I make an appointment for a car seat safety check?

The University Park Police Department offers car seat safety checks by appointment only. Email Sergeant Shameka Graddy to schedule an appointment at sgraddy@upmd.org. For more information, visit www.upmd.org/Car-Seat-Safety-Checks.

8. What ward do I live in?

Find your address on the ward map to learn which ward you live in.

9. When does Public Works collect TVs and other electronics?

Public Works does not collect TVs and electronics at the curb. Drop-off electronic recycling events are hosted by the Town semi-annually, in April and October, at the University Park Elementary School. Check the Town's newsletter or the Public Works calendar for upcoming dates.

10. When does the Council meet?

The Council meets the 1st and 3rd Mondays of every month with the exception of August where Council meets only once. If a holiday is observed on a Monday, the Council will meet the next day.

Meetings take place at the University Park Elementary School at 4315 Underwood Street in the media center. Learn more about Town Council.

11. When is bulk trash collected?

Bulk trash is collected on Tuesdays and Fridays. If you have additional questions about bulk trash, click here.

12. Where do I find the Town Bus schedule?

Click here to find the a.m and p.m. Town Bus schedule to and from the Prince George's Plaza Metro.

13. Who is my Council representative?

Visit the Town Council page to find out who your Council representative is. 

14. Why is there a “Last Chance” date for leaf collection in my ward when the crews continue to collect leaves for a few weeks after that date?

The collection crews have to be able to provide a final collection opportunity for all wards in the Town and that can take weeks to accomplish, especially if there are weather related delays.